Privacy Policy

Last updated 8 October 2026

In short: we collect only what we need to run QT Ninjas, we never sell your information, and you can ask us to see, correct or delete it at any time.

1. What We Collect

Account details: your name, email address and the username you choose.
Sign-in details: your access code and a sign-in cookie that keeps you signed in.
Payment details: handled by Stripe. We receive your name, email, billing country and postal code (to charge the right tax) and the status of your membership. We never see or store your card number.
Use of the app: when you last used it and how many questions you asked in the Ask box.
What you send us: questions typed into Ask, ratings and problem reports. A problem report includes your device and browser type.
Technical details: your IP address, used briefly to stop abuse, and standard server logs.

2. Why We Use It

To give you access to the app and sign you in.
To bill your membership and send receipts.
To send the emails you need, such as sign-in codes and account notices.
To answer your questions, fix problems and improve QT Ninjas.
To keep the service secure.

We do not sell your information. To measure our ads we use one tracking tool, the Whop Pixel, on our public pages only, and only if you say yes.

3. Who Helps Us Run The App

We share only what each one needs to do its job:

Stripe: payments, taxes and receipts.
Resend: sending emails.
DigitalOcean: hosting the app.
Anthropic: answering questions typed into Ask.
Vercel: our domain names.
Whop: measuring which ads bring visitors, through the Whop Pixel, only if you allow it.

Some of these companies store information outside Quebec and Canada, mainly in the United States, where different privacy laws apply. We choose providers that protect information to an adequate standard.

4. How Long We Keep It

We keep your information while your account is active. When you ask us to delete your account, we delete your information, except what we must keep by law, such as payment and tax records.

5. Your Rights

You can ask to see the information we hold about you, to correct it, to delete it, or to withdraw your consent. You can change your username and email yourself in Settings. For anything else, contact us below. We answer within 30 days.

6. Cookies And Local Storage

We use one cookie to keep you signed in. Your browser also stores small preferences on your device, such as dark or light mode.

Ad tracking: on our public pages (home, sign-in, these legal pages and the welcome page after you join) we ask before loading the Whop Pixel. It tells Whop, our marketing partner, that a page was viewed, so we can see which ads bring visitors. It stays off unless you tap Accept. There is no ad tracking inside the app. Change Your Ad Tracking Choice

7. Security

Information travels over encrypted connections. Sign-in codes are stored scrambled, not in plain text. Access to our systems is limited.

8. Age

QT Ninjas is for adults 18 and over.

9. Person In Charge Of Privacy

The owner of QT Ninjas is the person in charge of protecting personal information. Contact: hello@qtninjas.com, or use Report A Problem in the app menu.

10. Changes

If we change this policy in an important way, we will tell you in the app or by email.